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Pre-sales service

supply the best solution based on different requirements. CEPAI professional technician will search and find out what customer requires and what the field condition is, from model selection, product design, product executive standard, material checkout and test, third party certificate to company quality and relative industry experiences, they all meet up with customers' requirements.

During-sales service

CEPAI guarantees delivery period and quality based on order requirements and totally comply by ISO9001 QMS, with advanced CAD, we can ensure quality of every single parts. Within delivery period, users can obtain our operation specifications and records in our factory of our material, semi-finished products and products test.

After-sales services

Recheck of valve remotely or on field, installation and operation instructions are available. After our phone communication, if you still needs help on technology problems, professional person will arrive at field within 48hours. Warranty period is 18 months, parts and accessories are repaired freely for 12 months.This after-sale service is permanently, we charge cost fee only for extra requirements.